Accessibility

At Khai Khai, we believe great hospitality begins with making every guest feel genuinely welcome. We want everyone who walks through our doors to enjoy the same warmth, care and memorable experience, whatever their individual needs.

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Getting Here

Khai Khai is located on Queen Street in Newcastle city centre, just a short walk from Central Station and nearby public transport links. Public parking is available within easy walking distance.

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Accessible Dining

We have accessible dining tables available and are happy to accommodate guests with mobility requirements wherever possible. If you have any specific access needs, we encourage you to let us know when making your reservation so we can ensure the most comfortable table is prepared for your visit.

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Accessible Facilities

- Accessible toilet
- Baby changing facilities
- Spacious dining areas where possible
- Friendly team available to assist throughout your visit

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Assistance Dogs

Certified assistance dogs are always welcome at Khai Khai.

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Dietary Requirements & Allergens

We understand that dining out with dietary requirements requires confidence and trust.

Our menus clearly identify vegetarian, vegan and allergen information, and our team receive regular food safety and allergen training. Wherever possible, we will happily discuss your requirements and advise on suitable dishes before you order.

If you have a severe allergy or specific dietary concern, please let a member of our team know before ordering so we can guide you through the menu and discuss the options available.

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A Warm Welcome for Everyone

Hospitality has always been at the heart of Khai Khai.

Whether you're joining us for a special celebration, introducing friends to the restaurant for the first time, or simply enjoying dinner after work, we want every guest to feel relaxed, respected and looked after from the moment they arrive until the moment they leave.

If there is anything we can do to make your visit more comfortable, please don't hesitate to contact us before your reservation. Our team will always do everything we reasonably can to help.

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Need assistance before your visit?

If you have any questions about accessibility, dietary requirements or special requests, please contact our team before your reservation. We'll always do our best to ensure your visit is as comfortable and enjoyable as possible.

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